jiliok2 Privacy Policy

1.1  jiliok2 is a PAGCOR-regulated online gaming platform accessible at jiliok2.net. For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, jiliok2 is the personal information controller (PIC) responsible for your personal data collected through the platform.

1.2  As a personal information controller, jiliok2 determines the purposes and means by which your personal data is processed. Where jiliok2 engages third-party service providers to process data on its behalf — such as payment processors, KYC verification providers, and gaming software suppliers — those parties act as personal information processors (PIPs) under written data processing agreements that bind them to jiliok2's data protection standards.

1.3  jiliok2 has designated a Data Protection Officer (DPO) in accordance with NPC Circular No. 16-01. The DPO oversees compliance with the Data Privacy Act and serves as the primary point of contact for data subjects exercising their rights under this Policy. Contact details for our DPO are provided in Section 15.

2.1  jiliok2 collects the following categories of personal data from players and prospective players:

2.2  jiliok2 does not intentionally collect sensitive personal information as defined under Section 3(l) of the Data Privacy Act — such as health data, religious affiliation, or political opinions — except where such information is incidentally disclosed in communications or where required by applicable law or PAGCOR regulation (for example, where a player discloses a gambling-related health condition in connection with a self-exclusion request).

3.1  jiliok2 collects personal data through the following channels and methods:

• Direct registration: When you create a jiliok2 account, you directly provide identity, contact, and account data through the registration form.
• KYC verification submissions: When you submit identity documents and selfie images to complete our Know Your Customer verification process prior to withdrawals.
• Payment transactions: When you deposit or withdraw funds via GCash, Maya, BPI, BDO, Metrobank, GrabPay, InstaPay, QR Ph, or CLiQQ, payment reference data is captured automatically.
• Platform activity: As you play games, place bets, and interact with jiliok2 features, gaming and behavioural data is generated and logged automatically by our platform systems.
• Customer support interactions: When you contact jiliok2 via live chat or email, the content of those communications is recorded and stored.
• Cookies and tracking technologies: When you browse jiliok2.net, technical data is collected via cookies and similar technologies as described in Section 7.
• Third-party KYC providers: Where jiliok2 uses accredited identity verification service providers to cross-check submitted documents, verified data may be returned to us by those providers.

4.1  Under the Data Privacy Act of 2012, jiliok2 processes your personal data on the following lawful bases:

• Contractual necessity: Processing required to perform the contract between you and jiliok2 — including maintaining your account, processing deposits and withdrawals, and delivering gaming services.
• Legal obligation: Processing required to comply with PAGCOR regulatory requirements, Republic Act No. 9160 (Anti-Money Laundering Act), the Data Privacy Act, and other applicable Philippine laws.
• Legitimate interests: Processing necessary for jiliok2's legitimate interests in operating a secure, fraud-free gaming platform — including fraud detection, security monitoring, and platform improvement — where those interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent — such as for direct marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

4.2  Where jiliok2 processes data on the basis of legitimate interests, a legitimate interests assessment (LIA) is conducted and documented. Players may request a summary of any LIA relevant to their data by contacting our DPO.

5.1  jiliok2 uses the personal data we collect for the following specific purposes:

• To create, manage, and secure your jiliok2 player account.
• To verify your identity and age (21+) in compliance with PAGCOR's Know Your Customer requirements.
• To process deposits, withdrawals, and all related financial transactions through your chosen Philippine payment method.
• To deliver and personalise your gaming experience across slots, live dealer games, sports betting, bingo, and all other jiliok2 services.
• To detect, investigate, and prevent fraudulent activity, money laundering, account sharing, and other prohibited conduct as defined in our Terms and Conditions.
• To respond to your customer support enquiries via live chat and email.
• To send you transactional communications — including deposit confirmations, withdrawal status updates, KYC requests, and security alerts — that are necessary for the operation of your account.
• To send you promotional communications about jiliok2 bonuses and offers, where you have opted in to receive such communications.
• To operate responsible gaming tools — including deposit limits, session reminders, cool-off periods, and self-exclusion — and to monitor compliance with those settings.
• To meet jiliok2's reporting, audit, and record-keeping obligations under PAGCOR regulations and Philippine law.
• To analyse aggregated, anonymised usage data for platform improvement and service development purposes.

6.1  jiliok2 does not sell, rent, or commercially trade your personal data. We share your data only in the following limited, necessary circumstances:

• Payment service providers: GCash (Mynt), Maya (PayMaya Philippines), GrabPay, BPI, BDO, Metrobank, and other payment processors receive the minimum data required to complete your deposit or withdrawal transaction.
• KYC and identity verification providers: Accredited third-party KYC vendors receive your identity documents and biometric data solely to perform identity verification checks on behalf of jiliok2.
• Gaming software providers: Game aggregators and content providers that supply jiliok2's slot, live dealer, and other game titles may receive your anonymised player ID and gaming session data for the purpose of delivering game content and calculating RTP.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Bureau of Investigation (NBI), or other competent Philippine authorities may receive your data where required by law, court order, or lawful regulatory request.
• Fraud prevention and security services: Trusted cybersecurity and fraud analytics partners may process technical data (IP addresses, device fingerprints) to protect jiliok2 and its players from security threats.
• Professional advisers: Legal, audit, and compliance professionals engaged by jiliok2 may access personal data on a need-to-know basis under strict confidentiality obligations.

6.2  All third parties with whom jiliok2 shares personal data are required to maintain appropriate technical and organisational security measures and to process that data only for the specific purposes agreed with jiliok2. jiliok2 maintains data processing agreements with all personal information processors.

7.1  jiliok2 uses cookies and similar technologies (including local storage and session tokens) to operate and improve the platform. When you first visit jiliok2.net, you will be presented with a cookie consent notice that allows you to accept or decline non-essential cookies.

7.2  The following categories of cookies are used on jiliok2.net:

7.3  You may manage or withdraw your cookie preferences at any time by accessing the cookie settings panel available in the jiliok2 platform footer. Please note that disabling functional or strictly necessary cookies may impair the performance of the jiliok2 platform or prevent you from logging in.

8.1  jiliok2 retains your personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, subject to any longer retention periods required by applicable Philippine law or PAGCOR regulation.

8.2  The following standard retention periods apply:

• Account and identity data: Retained for the duration of your active account relationship with jiliok2, and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction as required by the AMLC and Bureau of Internal Revenue record-keeping obligations.
• Gaming history: Retained for three (3) years following account closure for dispute resolution and regulatory audit purposes.
• Customer support communications: Retained for two (2) years from the date of the last interaction, or longer where the communication relates to an unresolved dispute or ongoing legal matter.
• Marketing preference records: Retained for the duration of your account and for one (1) year following opt-out or account closure, as evidence of consent status.
• Technical and log data: Retained for ninety (90) days, except where retained longer for fraud investigation or security incident response purposes.

8.3  Upon expiry of applicable retention periods, jiliok2 will securely delete or irreversibly anonymise your personal data so that it can no longer be linked to you as an individual.

9.1  jiliok2 implements a layered information security programme to protect your personal data from unauthorised access, disclosure, alteration, and destruction. Our security measures include, but are not limited to:

• AES-256 encryption for all personal data stored at rest on jiliok2 servers.
• TLS 1.3 encryption for all data transmitted between your device and the jiliok2 platform.
• Multi-factor authentication (MFA) enforced for all jiliok2 administrative and operational system access.
• Role-based access controls limiting employee access to personal data strictly on a need-to-know basis.
• Regular third-party penetration testing and vulnerability assessments of the jiliok2 platform and infrastructure.
• Continuous 24/7 security monitoring with automated anomaly detection and incident response protocols.
• Mandatory data privacy and security training for all jiliok2 personnel with access to personal data.

9.2  In the event of a personal data breach that is likely to result in serious harm to affected data subjects, jiliok2 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, as required by NPC Circular No. 16-03. Affected players will be notified without undue delay in accordance with the NPC's mandatory notification requirements.

10.1  Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jiliok2. You may exercise any of these rights by contacting our DPO at the details provided in Section 15:

10.2  jiliok2 will respond to all valid data subject requests within fifteen (15) working days of receipt, as required by the Data Privacy Act. Where a request is particularly complex or involves a large volume of data, we may extend this period by a further fifteen (15) working days, informing you of the extension and the reasons for it.

10.3  If you are unsatisfied with jiliok2's response to a data subject request, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines. Information on how to file an NPC complaint is available on the NPC's official website.

11.1  The jiliok2 platform is strictly intended for individuals aged 21 years and above, as mandated by PAGCOR for online gaming in the Philippines. jiliok2 does not knowingly collect personal data from anyone under the age of 21.

11.2  jiliok2 employs age verification checks at the point of registration and through the KYC process to prevent underage access. If jiliok2 becomes aware that a player is under 21, the account will be immediately closed, all deposited funds will be returned, and any data collected will be deleted in accordance with our retention policy.

11.3  If you are a parent or guardian and believe that a minor in your care has registered for a jiliok2 account, please contact us immediately at [email protected] so that we can take prompt action to close the account and remove any associated personal data.

12.1  Where jiliok2 engages third-party service providers — such as internationally operating KYC verification platforms, gaming software suppliers, or cloud infrastructure providers — your personal data may be transferred to and processed in countries outside the Philippines.

12.2  jiliok2 ensures that all cross-border transfers of personal data comply with Section 21 of the Data Privacy Act and applicable NPC circulars. Specifically, jiliok2 implements the following safeguards for cross-border transfers:

• Data processing agreements containing standard contractual clauses that bind receiving parties to data protection standards at least equivalent to those required under Philippine law.
• Transfer impact assessments conducted prior to sharing personal data with processors located in jurisdictions without adequate data protection laws.
• Where required, explicit consent obtained from data subjects prior to transferring sensitive personal information across borders.
• Regular audits of cross-border data processors to verify continued compliance with agreed data protection obligations.

12.3  jiliok2 does not transfer personal data to countries or territories that have been assessed as providing inadequate data protection without implementing the contractual and technical safeguards described above.

13.1  The jiliok2 platform may contain references to third-party services — such as payment gateways or game software providers — that operate under their own privacy policies. jiliok2 is not responsible for the data practices of third-party services, and this Privacy Policy does not apply to any website or platform outside of jiliok2.net.

13.2  We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of jiliok2, particularly payment service providers such as GCash and Maya, which process your payment data under their own data privacy frameworks.

14.1  jiliok2 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, PAGCOR regulatory requirements, or NPC guidance. The "Last Reviewed" date at the top of this Policy indicates when the most recent review occurred.

14.2  Where a material change is made to this Privacy Policy — such as a new category of data being collected, a new purpose for processing, or a new type of third-party sharing — jiliok2 will notify registered players via email or via an in-platform notification at least fourteen (14) days before the change takes effect.

14.3  Your continued use of the jiliok2 platform following the effective date of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the updated Policy, you should discontinue use of the platform and contact our DPO to exercise your rights regarding your personal data.

15.1  If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or want to raise a concern about how jiliok2 handles your personal data, please contact our Data Protection Officer through the following channels:

• Email: [email protected] (subject line: "Data Privacy Request")
• Live Chat: Available 24/7 directly within the jiliok2 platform
• Response time: We aim to acknowledge all data privacy enquiries within two (2) working days and resolve them within fifteen (15) working days.

15.2  If you are not satisfied with our response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data protection matters in the Philippines.

15.3  This Privacy Policy is governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from or in connection with this Privacy Policy shall be subject to the jurisdiction of the competent courts of the Philippines.